The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 29, 2022

Filed:

May. 31, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Chih-Hsiung Liu, Taipei, TW;

Li-Feng Tseng, Taipei, TW;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06N 3/00 (2006.01); H04L 51/02 (2022.01); G06F 40/30 (2020.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06N 3/006 (2013.01); G06F 40/30 (2020.01); H04L 51/02 (2013.01); G06N 20/00 (2019.01);
Abstract

An approach is provided for domain-specific chatbots that employ distributed natural language classifiers (NLCs). A NLC included in a first chatbot is executed, which generates a first intent of a question and a first confidence that the first intent is an actual intent of the question. Based on a determination that the first confidence does not exceed a threshold, the question is broadcasted to other chatbots. A second confidence that a second intent is an actual intent is received from a second chatbot in response to the broadcast, and is determined to exceed the threshold. An association among the question, the second chatbot, the second confidence, and the second intent is stored in a memory cache included in the first chatbot. A response to the question is generated based on the second intent. The response is presented to a user from the first chatbot.


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