The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 29, 2022

Filed:

Oct. 30, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Susan M. Cox, Rochester, MN (US);

Janani Janakiraman, Austin, TX (US);

Nadiya Kochura, Bolton, MA (US);

Fang Lu, Billerica, MA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/95 (2019.01); G06F 16/951 (2019.01); G06Q 50/00 (2012.01);
U.S. Cl.
CPC ...
G06F 16/951 (2019.01); G06Q 50/01 (2013.01);
Abstract

A question is analyzed to determine a set of categories, a category corresponding to a type of possible answers responsive to the question. A set of opinions is extracted from social media data. Each opinion is from a corresponding responder on a social media platform to which the question is sent. An opinion from the set of opinions is categorized into a category from the set of categories. A strength of the opinion is computed using a subset of a set of strength parameters. The opinion is ranked according to the strength of the opinion. The opinion, the strength, and the category are presented in a filterable presentation.


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