The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 22, 2022
Filed:
Feb. 06, 2019
Applicants:
Atlassian Pty Ltd, Sydney, AU;
Atlassian, Inc., San Francisco, CA (US);
Inventor:
Neil Summers, Mountain View, CA (US);
Assignees:
ATLASSIAN PTY LTD., Sydney, AU;
ATLASSIAN INC., San Francisco, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06K 9/00 (2006.01); G06N 20/00 (2019.01); G06N 7/00 (2006.01); G06K 9/62 (2006.01);
U.S. Cl.
CPC ...
G06K 9/00483 (2013.01); G06K 9/00463 (2013.01); G06K 9/6256 (2013.01); G06N 7/005 (2013.01); G06N 20/00 (2019.01);
Abstract
A system and method for detecting duplicate tickets submitted to a ticket tracking or issue tracking system. A trained machine learning model can be leveraged to compare tokens representing ticket pairs and/or to determine whether two or more tickets are duplicate tickets, despite that content of those tickets may not be identical.