The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 15, 2022
Filed:
Apr. 05, 2019
Jade Global, Inc., San Jose, CA (US);
Karan Yaramada, San Jose, CA (US);
Adesh Patel, Pune, IN;
Jade Global, Inc., San Jose, CA (US);
Abstract
An AI routing framework for a multi-domain chatbot is provided. According to one set of embodiments, a computer system implementing the AI routing framework can receive a user query/request submitted to the multi-domain chatbot, determine an input statement corresponding to the user query/request, and calculate an embedding of the input statement reflecting the input statement's semantic content. The computer system can further identify, from among a plurality of statement embeddings maintained in a repository, a statement embedding that most closely matches the embedding of the input statement, and determine a domain associated with the identified statement embedding in the repository. The computer system can then forward the input statement to a handler of a back-end software system configured to process user queries/requests belonging to the determined domain.