The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 15, 2022

Filed:

Jul. 25, 2019
Applicant:

Dell Products L.p., Round Rock, TX (US);

Inventors:

Ravi Shukla, Bangalore, IN;

Jeffrey Scott Vah, Austin, TX (US);

Assignee:

Dell Products L.P., Round Rock, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/30 (2006.01); G06N 20/00 (2019.01); G06F 11/36 (2006.01); G06F 11/34 (2006.01); G06F 11/263 (2006.01); G06Q 10/00 (2012.01);
U.S. Cl.
CPC ...
G06F 11/3086 (2013.01); G06F 11/263 (2013.01); G06F 11/3476 (2013.01); G06F 11/366 (2013.01); G06N 20/00 (2019.01); G06Q 10/20 (2013.01);
Abstract

A method includes obtaining information regarding a given asset to be repaired, providing the information regarding the given asset to an encoder of a deep learning model, and receiving, from a decoder of the deep learning model, a recommendation for a troubleshooting action to be performed on the given asset. The method also includes performing the recommended troubleshooting action on the given asset, determining whether the recommended troubleshooting action results in a successful repair of the given asset and, responsive to determining that the recommended troubleshooting action does not result in a successful repair of the given asset, augmenting the information regarding the given asset based at least in part on an output vocabulary of the decoder corresponding to the recommended troubleshooting action. The method further includes repeating the providing, receiving, performing and determining steps utilizing the augmented information regarding the given asset.


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