The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 15, 2022

Filed:

Sep. 26, 2019
Applicant:

Kony Inc., Orlando, FL (US);

Inventors:

William K. Bodin, Austin, TX (US);

Komandur R. Kumar, Hyderabad, IN;

Matthew B. Trevathan, Roswell, GA (US);

Mahendar Yedla, Sangareddy, IN;

Assignee:

KONY, INC., Orlando, FL (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 8/33 (2018.01); G06F 11/34 (2006.01); G06F 40/279 (2020.01); G06F 9/451 (2018.01); G06F 40/58 (2020.01);
U.S. Cl.
CPC ...
G06F 8/33 (2013.01); G06F 9/454 (2018.02); G06F 40/279 (2020.01); G06F 40/58 (2020.01);
Abstract

The present disclosure relates to digital experience development platforms and, more particularly, one or more components, systems and methods thereof of an intelligent digital experience development platform (IDXDP) configured to assist different users in the development, design and deployment of digital applications. A computer-implemented method includes: determining, by a computing device, an action of a user within a collaborative software development environment; automatically routing, by the computing device, a request to an interactive system based on the action of the user; logging, by the computing device, the request in a queue; receiving, by the computing device, a response to the request from the interactive system; and automatically providing, by the computing device, a notification to the user with the response.


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Bodin, William. (2022). System and method for connecting end-users to business systems (U.S. Patent No. 11275565). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11275565

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