The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 08, 2022

Filed:

Aug. 08, 2018
Applicant:

Cardinalcommerce Corporation, Mentor, OH (US);

Inventors:

Chandra S. Balasubramanian, Shaker Heights, OH (US);

Francis M. Sherwin, Cleveland Heights, OH (US);

Christopher Baird, South Euclid, OH (US);

Assignee:

CardinalCommerce Corporation, Mentor, OH (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/06 (2012.01); G06Q 20/32 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/06 (2013.01); G06Q 20/322 (2013.01); G06Q 20/3255 (2013.01); G06Q 30/0633 (2013.01); G06Q 30/0641 (2013.01);
Abstract

An electronic platform () for facilitating mobile commerce transactions includes: a user interface () that is provided to a user (), the user interface () being operable to retrieve from the user () a plurality of settings for different parameters that regulate a manner in which the platform () operates for a given entity that is being served by the platform (); a conversation tracking engine () that monitors messages exchanged between the platform () and mobile device users () accessing the platform (), the conversation tracking engine () being operative to recognize which ones of selected monitored messages together form a common conversation and keep track of a current state of that conversation; and, a mobile content rendering engine () that is operable to dynamically render mobile content in response to the platform () receiving a request from a mobile device () for mobile content, the mobile content being rendered in accordance with the parameter settings entered via the user interface ().


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