The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 01, 2022
Filed:
Feb. 22, 2017
Ushur, Inc., Santa Clara, CA (US);
Henry Thomas Peter, Mountain House, CA (US);
Simha Sadasiva, San Jose, CA (US);
Ushur, Inc., Santa Clara, CA (US);
Abstract
A micro-engagement platform system and method for creating and launching micro-engagements is disclosed. The platform enables creation of a set of one or more micro-engagements, which are short snippets of information exchanged as part of an overall goal of customer engagement; couples micro-engagements to intended customers on their mobile device via messaging; collects responses that a customer sends immediately or at a later point in time; initiates the next micro-engagement in the sequence after getting a response from the customer to the previous micro-engagement as part of the overall goal. The platform chooses from one of a plurality of modes of delivery for that snippet of information; modes can be SMS, mobile browser or ore or more mobile apps.