The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 01, 2022
Filed:
May. 06, 2019
International Business Machines Corporation, Armonk, NY (US);
Ming Tan, Malden, MA (US);
Dakuo Wang, Cambridge, MA (US);
Mo Yu, White Plains, NY (US);
Chuang Gan, Cambridge, MA (US);
Haoyu Wang, Somerville, MA (US);
Shiyu Chang, Elmsford, NY (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Techniques facilitating detection of conversation threads in unstructured channels are provided. A system can comprise a memory that stores computer executable components and a processor that executes the computer executable components stored in the memory. The computer executable components can comprise an extraction component that employs a model to detect conversation messages based on a defined confidence level and assigns the conversation messages to respective conversation thread categories. The computer executable components also can comprise a model component that trains the model on conversation messages that comprise respective text data, wherein the model is trained to detect the respective text data to the defined confidence level.