The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 22, 2022

Filed:

Jun. 12, 2019
Applicant:

Companyons, Inc., San Francisco, CA (US);

Inventors:

Paolo Perazzo, San Francisco, CA (US);

Navin Goel, San Francisco, CA (US);

Assignee:

Companyons, Inc., San Francisco, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/10 (2012.01); H04L 51/046 (2022.01); G06F 3/0482 (2013.01); H04L 67/00 (2022.01); H04L 51/00 (2022.01); G06F 40/279 (2020.01);
U.S. Cl.
CPC ...
H04L 51/046 (2013.01); G06F 3/0482 (2013.01); G06F 40/279 (2020.01); G06Q 10/10 (2013.01); H04L 51/16 (2013.01); H04L 67/34 (2013.01);
Abstract

Intelligent, trackable, and actionable conversational systems and methods identify specific items in a stream of messages representing conversational primitives as described below and organize them in a structured and actionable form (referenced as Conversational Primitives Dashboard below), further triggering automated workflows. Advantageously, the structured and actionable form improves collaboration providing a layer of productivity to augment messaging. A method includes, subsequent to identification of messages matching a plurality of conversational primitives, analyzing messages in a conversational service to identify the messages matching any of the conversational primitives; responsive to identifying the messages, converting each of the messages into an associated structured form, wherein each message is identified as a specific conversational primitive of the plurality of conversational primitives and the associated structured form is based on the specific conversation primitive; and maintaining all of the messages in their associated structured form.


Find Patent Forward Citations

Loading…