The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 22, 2022
Filed:
Jun. 17, 2019
Fujitsu Limited, Kawasaki, JP;
Yutaka Iwayama, Kawasaki, JP;
Takahiro Kitajima, Kawasaki, JP;
Yukio Osawa, Yasio, JP;
Miho Okamoto, Kawasaki, JP;
Noriaki Aihara, Kawasaki, JP;
FUJITSU LIMITED, Kawasaki, JP;
Abstract
A recording medium records a management program allowing a computer to execute a process of: obtaining a support request for first software including first individual information identifying a first device used by a user and a product name of the first software implemented in the first device; and referring to a storage storing second individual information identifying a second device in which second software in a support contract for the user is implemented; and in a case where the second individual information coincident with the first individual information in the support request is not stored in the storage and a number of pieces of the second individual information in the storage is smaller than a number of pieces of support indicating a number of pieces of software supportable based on the support contract, storing the first individual information in the support request to the storage as the second individual information.