The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 22, 2022
Filed:
Apr. 02, 2019
Servicenow, Inc., Santa Clara, CA (US);
Olga Shaked, Petah Tiqwa, IL;
Lior Urman, Mevaseret Zion, IL;
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
A remote network management platform includes persistent storage containing representations of configuration items in a plurality of database tables. The configuration items relate to computing devices and software applications disposed within a managed network associated with the remote network management platform. The remote network management platform includes one or more server devices configured to: (i) receive a search query comprising a plurality of search terms; (ii) tokenize the search query into a plurality of tokens; (iii) apply classifiers to the plurality of tokens in a prioritized order, wherein the classifiers map each of the tokens to: one of the database tables, a column in one of the database tables, a configuration item represented in one of the database tables, or a relationship between configuration items represented in the database tables; and (iv) search the persistent storage for one or more configuration items that match the mappings produced by the classifiers.