The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 15, 2022
Filed:
Apr. 15, 2020
Genesys Telecommunications Laboratories, Inc., Daly City, CA (US);
Alexander G. Dumaine, Durham, NC (US);
Other;
Abstract
A system and method are presented for analyzing network performance of a web application. A user interface in a cloud-based collaboration platform provides a notification when the user's location is having network connectivity issues to the collaboration platform. Connectivity issues may be determined through aggregation of measurements of network quality and performance (e.g. XMLHttpRequest requests, Websockets, and WebRTC) and alerting the user when issues arise. Data may be pushed back to an analytics ingestion system for aggregate-of-aggregate analytics and alerting as well as viewing network performance across a plurality of users and organizations.