The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 15, 2022

Filed:

Aug. 10, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Maharaj Mukherjee, Poughkeepsie, NY (US);

Jonathan Lenchner, North Salem, NY (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06N 20/00 (2019.01); G06F 40/30 (2020.01); G06F 40/40 (2020.01);
U.S. Cl.
CPC ...
H04L 51/12 (2013.01); G06F 40/30 (2020.01); G06F 40/40 (2020.01); G06N 20/00 (2019.01); H04L 51/046 (2013.01); H04L 51/32 (2013.01);
Abstract

Embodiments for implementing an electronic communication coaching service by a processor are disclosed. An appropriateness of a communication may be interpreted prior to a user sending the communication to another party according a plurality of identified contextual factors. The user may be alerted to a possible negative impact of sending the communication to the another party if the interpreted appropriateness is less than a predetermined threshold. A delay in sending the communication may be suggested for a selected period of time to implement one or more suggestive corrective actions to the communication.


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