The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 15, 2022
Filed:
Jan. 04, 2019
Rockwell Automation Technologies, Inc., Mayfield Heights, OH (US);
Jonathan Wise, Chardon, OH (US);
Petr Ptacek, Auburn Township, OH (US);
David Wayne Comeau, Auburn Township, OH (US);
Nancy Lynn Burnham, Chagrin Falls, OH (US);
Jonathan D. Walter, Broadview Heights, OH (US);
Michael John Pantaleano, Willoughby, OH (US);
Eugene Liberman, Rocky River, OH (US);
Kenneth S. Plache, Scottsdale, AZ (US);
ROCKWELL AUTOMATION TECHNOLOGIES, INC., Mayfield Heights, OH (US);
Abstract
A conversation interface system provides remote access to manufacturing operation information using plain language message exchange. A cloud-based conversation interface service is exposed to an instant messaging application, and receives plain language queries from via the instant messaging application's interface requesting information relating to one or more industrial systems. The cloud-based system synchronizes the queries to one or more on-premise conversation interface agent devices residing at one or more plant facilities. The on-premise agent devices translate the queries and apply the translated queries to local sources of manufacturing operation data. The on-premise agent devices then generate and return response messages based on the retrieved information, and the cloud-based system directs the response messages the originators of the queries via the instant messaging interface.