The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 15, 2022

Filed:

Dec. 23, 2020
Applicant:

Nuance Communications, Inc., Burlington, MA (US);

Inventors:

Paul Joseph Vozila, Arlington, MA (US);

Neal Snider, Belmont, MA (US);

Assignee:

NUANCE COMMUNICATIONS, INC., Burlington, MA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G06N 20/00 (2019.01); G10L 15/18 (2013.01); G10L 15/08 (2006.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G06N 20/00 (2019.01); G10L 15/1815 (2013.01); G10L 2015/088 (2013.01); G10L 2015/223 (2013.01);
Abstract

A method, computer program product, and computing system for monitoring a plurality of conversations within a monitored space to generate a conversation data set; processing the conversation data set using machine learning to: define a system-directed command for an ACI system, and associate one or more conversational contexts with the system-directed command; detecting the occurrence of a specific conversational context within the monitored space, wherein the specific conversational context is included in the one or more conversational contexts associated with the system-directed command; and executing, in whole or in part, functionality associated with the system-directed command in response to detecting the occurrence of the specific conversational context without requiring the utterance of the system-directed command and/or a wake-up word/phrase.


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