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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11250072 B1

PDFFull Text
Date of Patent:
Feb. 15, 2022

Filed:

Oct. 05, 2020

Apparatus, system, and method for natural language processing

Applicant:

Verint Americas Inc., Alpharetta, GA (US);

Inventors:

Fred Brown, Colbert, WA (US);

Mark Zartler, Garland, TX (US);

Tanya M. Miller, Colbert, TX (US);

Assignee:

VERINT AMERICAS INC., Alpharetta, GA (US);

Attorney:

Meunier Carlin & Curfman LLC

Primary Examiner:

Dung K Chau

Int. Cl.
CPC ...
G06F 16/93 (2019.01); G06F 16/242 (2019.01); G06F 16/2455 (2019.01); G06F 40/30 (2020.01); G06F 40/40 (2020.01); G06F 40/232 (2020.01); G06F 40/242 (2020.01); G10L 17/22 (2013.01); G06N 5/02 (2006.01); G06F 16/43 (2019.01); G06F 16/25 (2019.01); G06F 16/332 (2019.01);
U.S. Cl.
CPC ...
G06F 16/93 (2019.01); G06F 16/243 (2019.01); G06F 16/2455 (2019.01); G06F 40/232 (2020.01); G06F 40/242 (2020.01); G06F 40/30 (2020.01); G06F 40/40 (2020.01); G06N 5/02 (2013.01); G10L 17/22 (2013.01); G06F 16/258 (2019.01); G06F 16/3329 (2019.01); G06F 16/43 (2019.01);
Abstract

Various embodiments are described for searching and retrieving documents based on a natural language input. A computer-implemented natural language processor electronically receives a natural language input phrase from an interface device. The natural language processor attributes a concept to the phrase with the natural language processor. The natural language processor searches a database for a set of documents to identify one or more documents associated with the attributed concept to be included in a response to the natural language input phrase. The natural language processor maintains the concepts during an interactive session with the natural language processor. The natural language processor resolves ambiguous input patterns in the natural language input phrase with the natural language processor. The natural language processor includes a processor, a memory and/or storage component, and an input/output device.

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