The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 15, 2022
Filed:
Jan. 02, 2020
Bank of America Corporation, Charlotte, NC (US);
Kalyan Chakravarthy Pallapolu, Hyderabad, IN;
Srinath Nelakuditi, Manikonda, IN;
Balamurali Lakshminarayanan, Chennai, IN;
Bank of America Corporation, Charlotte, NC (US);
Abstract
An apparatus includes a memory and a hardware processor. The memory stores a plurality of previous software errors and a plurality of solutions to the plurality of previous software errors. The processor receives a video of a user describing an error in a software application and tracks a facial feature of the user to determine an emotional intensity. The processor converts an audio portion of the video to a text file and analyzes the text file to determine the error. In response to the emotional intensity exceeding a threshold, the processor determines, based on the plurality of previous software errors, a series of steps that, when performed, replicate the error, determines, based on the series of steps and the plurality of solutions, a change to the source code of the application that fixes the error, and implements the change to the software code.