The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 08, 2022
Filed:
Sep. 10, 2019
Groupon, Inc., Chicago, IL (US);
Bartosz Czerwinski, Chicago, IL (US);
Filip Krawiec, Sosnowiec, PL;
Miroslaw Forystek, Katowice, PL;
GROUPON, INC., Chicago, IL (US);
Abstract
Provided herein are systems, methods and computer program product for operating a multi-application interactive support and communication interface of a multi-application interactive support and communication system. In providing a multi-application interactive support and communication interface, the system can be configured to receive a dynamic support request, the dynamic support request comprising a support user account identifier and support user issue data. The system is configured to output, to a computer interface, the multi-application interactive support and communication interface comprising a plurality of support user data elements and a multi-sector graphical interface element, wherein the multi-sector graphical interface element is configured to facilitate operator interaction with multiple service applications. In another example embodiment, the system is further configured to update the plurality of support user data elements of the multi-application interactive support and communication interface based on the support user account identifier and the support user issue data.
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