The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 01, 2022
Filed:
May. 22, 2019
Applicant:
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Inventors:
Assignee:
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06F 3/0482 (2013.01); G06F 16/903 (2019.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
H04L 51/16 (2013.01); G06F 3/0482 (2013.01); G06F 16/903 (2019.01); G06N 20/00 (2019.01);
Abstract
Technologies are disclosed for identifying converged conversation threads. A number of the most recent messages in a conversation thread are selected. Selected messages that are action messages or query messages are identified. Scores are then assigned to the action and query messages. A determination is then made as to whether the conversation thread is converged or non-converged based upon the scores. Data is then stored that indicates that the conversation thread is converged or non-converged. The stored data can be used to locate converged or non-converged threads and identify the threads in a UI as such.