The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 01, 2022
Filed:
May. 29, 2019
Amazon Technologies, Inc., Seattle, WA (US);
Ravi Chikkanayakanahalli Mallikarjuniah, Sammamish, WA (US);
Priya Rao Chagaleti, Seattle, WA (US);
Shiladitya Roy, Bellevue, WA (US);
Christopher Forbes Will, Boston, MA (US);
Cole Ira Brendel, Malden, MA (US);
Wei Huang, Kirkland, WA (US);
Sarthak Anand, Seattle, WA (US);
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
The present disclosure provides various metrics that may be used to generate a score representing a conversational quality of a user/computing system dialog. User input data, corresponding to a dialog with a natural language processing system, may be determined and associated with a dialog identifier. System output data, corresponding to the dialog, may also be determined and associated with the dialog identifier. After the system output data is output to a user, the user input data and system output data may be processed to determine a score corresponding to the dialog exchange.