The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 01, 2022
Filed:
Oct. 10, 2017
Servicenow, Inc., Santa Clara, CA (US);
Dileeshvar Radhakrishnan, San Jose, CA (US);
Robert Ninness, Amsterdam, NL;
Seth Stafford, San Jose, CA (US);
Aida Rikovic Tabak, Amsterdam, NL;
Shayan Shahand, Amsterdam, NL;
Sumana Ravikrishnan, Sunnyvale, CA (US);
Abhijith Nagarajan, Amstelveen, NL;
Prabhakaran Subramani Thandayuthapani, Amsterdam, NL;
Marta Penzo, Amsterdam, NL;
Ciprian Mocanu, Amsterdam, NL;
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
Systems, methods, and media are presented to analyze unstructured text. Unstructured data is retrieved from a user inputs or records. The user inputs include an incident report or a problem report. Text words in the unstructured data are identified. A number of occurrences of each text word is counted. The text words are displayed in a word cloud by displaying each of the text words with a size corresponding to the number of occurrences of the respective text word. A larger number of occurrences results in a larger size of the respective text word when displayed. At least one trendline for occurrences for a corresponding text word is also displayed.