The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 01, 2022

Filed:

Feb. 28, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Jim Chun-Ta Chen, Rochester, MN (US);

Mariah Nordlund, Rochester, MN (US);

Leah Temple, Pine Island, MN (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 8/73 (2018.01); G06F 9/451 (2018.01);
U.S. Cl.
CPC ...
G06F 8/73 (2013.01); G06F 9/453 (2018.02);
Abstract

Live documentation mapping is described which includes tracking executed actions in the software program by an end user, tracking the end user's interaction with technical documentation, and tracking the end users other communication about a product. The tracked information is mapped to a virtual living/updating technical documentation of the software program. The tracked executed actions and updated technical documentation are then aggregated for a total install base of users for a software program and used to generate system reports for the software program including directives on how the system should react from a development and/or business direction.


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