The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 25, 2022

Filed:

May. 02, 2019
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Leonid Suslov, Tel Aviv, IL;

Arik Sityon, Ganney Tikva, IL;

Rotem Steuer, Modin, IL;

Shlomo Sividya, Ganei Tikva, IL;

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/215 (2019.01); H04L 12/24 (2006.01);
U.S. Cl.
CPC ...
G06F 16/215 (2019.01); H04L 41/0853 (2013.01); H04L 41/0856 (2013.01);
Abstract

A software application may have access to: (i) an identification condition that indicates a first subset of configuration-element attributes that can be used to identify configuration elements, and (ii) an exception indicating a second subset of the attributes that a module does not support. The software application may be configured to: based on the identification condition and the exception, search representations of configuration elements in a persistent storage in attempt to find a matching representation that characterizes information from the module, where the matching representation is found when one of the representations and the information from the module contain identical values for all of the attributes in the first subset excluding those also in the second subset; based on the search, determine that the matching representation is not found; and write, to the persistent storage, a new representation specifying values for attribute(s) according to the information from the module.


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