The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 18, 2022
Filed:
Apr. 05, 2018
Honeywell International Inc., Morris Plains, NJ (US);
Graeme Laycock, Hunters Hill, AU;
Alyanna Agda, North Rocks, AU;
Kendall Paix, Cherrybrook, AU;
Andrew Arlen, North Rocks, AU;
Samir Dudani, Sydney, AU;
HONEYWELL INTERNATIONAL INC., Charotte, NC (US);
Abstract
Devices, methods, and systems for providing security and customer service using video analytics and location tracking are described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to identify, using video analytics, security incidents occurring in a facility and customer service opportunities occurring in the facility, determine, upon identifying a security incident occurring in the facility, a workflow sequence for responding to the security incident, determine, upon identifying a customer service opportunity occurring in the facility, a workflow sequence for responding to the customer service opportunity, display the workflow sequence for responding to the security incident on a first user interface, and display the workflow sequence for responding to the customer service opportunity on a second user interface.