The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 18, 2022

Filed:

Aug. 21, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

John D. Wilson, League City, TX (US);

Shikhar Kwatra, Durham, NC (US);

Paul Krystek, Highland, NY (US);

Sarbajit K. Rakshit, Kolkata, IN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06K 9/00 (2006.01); G06N 20/00 (2019.01); G06Q 50/18 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/0637 (2013.01); G06K 9/00335 (2013.01); G06N 20/00 (2019.01); G06Q 50/182 (2013.01); G06Q 50/188 (2013.01);
Abstract

Embodiments for facilitating cognitive conflict resolution between parties by a processor. An appropriateness of communications, behavior, actions or events associated with one or more users may be cognitively interpreted according to a plurality of identified contextual factors during a conflict resolution. One or more corrective actions may be suggested to mitigate a possible negative impact of the communications, behavior, actions or events upon the one or more users if the interpreted appropriateness is less than a predetermined threshold.


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