The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 18, 2022
Filed:
Nov. 12, 2018
International Business Machines Corporation, Armonk, NY (US);
Joanna W. Ng, Unionville, CA;
Diana Lau, Richmond Hill, CA;
Ioanna Maria Attarian, Toronto, CA;
Tinny M. Ng, Toronto, CA;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, computer program product, and a system where a processor(s) obtains, from a client, permission to access computing device(s) utilized by the client to monitor the client and interact with the client and an identification of each interface of the device(s). The processor(s) obtains a computer-initiated interaction, from a host communicatively coupled to the processor(s), requesting delivery to the client and a response from the client. The processor(s) monitors, via the accessing the computing device(s), activities performed by the client. The processor(s) determines a real-time environmental context of the client at a point in time of receiving the computer-initiated interaction. The processor(s) cognitively analyzes data and metadata of the computer-initiated interaction to determine attributes. The processor(s) designates an interface of a computing device to receive the delivery and to obtain the response.