The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 18, 2022
Filed:
Mar. 01, 2019
Applicant:
Dell Products, Lp, Round Rock, TX (US);
Inventors:
Isaac Hsu, Taipei, TW;
Adolfo S. Montero, Pflugerville, TX (US);
Assignee:
Dell Products L.P., Round Rock, TX (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/44 (2018.01); G06F 9/4401 (2018.01); G06F 9/445 (2018.01); G06F 11/14 (2006.01);
U.S. Cl.
CPC ...
G06F 9/4416 (2013.01); G06F 9/4408 (2013.01); G06F 9/44505 (2013.01); G06F 11/1417 (2013.01);
Abstract
A mobile device receives a request for diagnosis from an information handling system in a service mode, diagnoses the information handling system in response to the request, and executes a routine to troubleshoot the information handling system based on results of the diagnosing the information handling system. The mobile device accesses the information handling system at a basic input/output system level while executing the routine to troubleshoot.