The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 11, 2022

Filed:

Nov. 21, 2017
Applicant:

Amdocs Development Limited, Limassol, CY;

Inventors:

Deborah A. Sohrweide, San Jose, CA (US);

Alan Palmer Stephens, Austin, TX (US);

Sanjay Gupta, Pune, IN;

Andrew Harper, Roswell, GA (US);

Alma D. Lopez, San Jose, CA (US);

Ksheerasagar Akella, Sunnyvale, CA (US);

Manish Rustagi, Fremont, CA (US);

Amresh Vaidya, Virginia Beach, VA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/173 (2006.01); H04L 29/08 (2006.01); G06Q 30/02 (2012.01);
U.S. Cl.
CPC ...
H04L 67/22 (2013.01); G06Q 30/0261 (2013.01);
Abstract

A system, method, and computer program product are provided for aggregating channel agnostic data. In use, channel agnostic data is received, at a messaging bus, from a plurality of telecommunication system sources, wherein the plurality of telecommunication system sources is channel agnostic. Next, using a micro service, the channel agnostic data is aggregated from the plurality of telecommunication system sources and the aggregated channel agnostic data is presented, on demand, based on at least one of authority, needs, and preferences. Further, at least one action is associated with the aggregated channel agnostic data.


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