The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 11, 2022

Filed:

Dec. 12, 2019
Applicants:

At&t Intellectual Property I, L.p., Atlanta, GA (US);

Interwise Ltd., Airport City, IL;

Inventors:

Sreenivas Nukala, Bellevue, WA (US);

Adam Hersh, Highland Park, IL (US);

Nir Ganani, Herzelia, IL;

Satish Janardan, Plano, TX (US);

Bryan Goettsch, Gaithersburg, MD (US);

Donald Willis, Arlington, TX (US);

Quang Cao, Lawrenceville, GA (US);

Saurav Patel, Frisco, TX (US);

Jesse Taylor, Dallas, TX (US);

Mirage Hamdy, Katy, TX (US);

Valerie Smith, Loganville, GA (US);

Meni Sasson, Kochav-Yair, IL;

Amir Benyamin, Kfar-Truman, IL;

Stephen Alexander Roberts, Jr., Fort Worth, TX (US);

Assignees:

AT&T Intellectual Property I, L.P., Atlanta, GA (US);

Interwise Ltd., Airport City, IL;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/08 (2012.01); G06Q 10/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/087 (2013.01); G06Q 10/20 (2013.01);
Abstract

The concepts and technologies disclosed herein are directed to automated tool tracking for service technicians. According to one aspect disclosed herein, a tool tracking system can collect tool data from a vehicle system of a vehicle. The tool data can be associated with a tool that is to be utilized by a service technician to provide, at least in part, a service at a customer location. The tool tracking system can store the tool data in a data store. The tool tracking system can map the tool data to the vehicle and can determine when the tool is no longer mapped to the vehicle. This can be indicative of the tool having been left, for example, at the customer location. The tool tracking system can create an alert to inform the service technician and/or another entity that the tool is no longer mapped to the vehicle.


Find Patent Forward Citations

Loading…