The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 11, 2022

Filed:

Oct. 23, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Zhuoxuan Jiang, Shanghai, CN;

Jie Ma, Nanjing, CN;

Ya Bin Dang, Beijing, CN;

Jian Wang, Beijing, CN;

Qi Cheng Li, Beijing, CN;

Li Jun Mei, Beijing, CN;

Xin Zhou, Beijing, CN;

Hao Chen, Beijing, CN;

Yi Peng Yu, Beijing, CN;

Shao Chun Li, Beijing, CN;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); G06N 20/00 (2019.01); G10L 15/18 (2013.01); G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
G06N 20/00 (2019.01); G06Q 10/0637 (2013.01); G10L 15/18 (2013.01);
Abstract

A computer-implemented method is presented for enabling hierarchical conversational policy learning for sales strategy planning. The method includes enabling a user to have a conversation with a robot via a conversation platform, employing a plan database to store general plans used in the conversation, employing an industry database to store a plurality of candidate plans pertaining to sales promotions, and employing a plan and policy optimizer to allow the robot to select and output an optimal plan from the plurality of candidate plans, the optimal plan determined by hierarchical reinforcement learning via a first learner and a second learner, the first leaner selecting the optimal plan and the second learner selecting an optimal action.


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