The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 04, 2022
Filed:
Feb. 26, 2015
Allstate Insurance Company, Northbrook, IL (US);
Mark E. Faga, Evanston, IL (US);
Ryan M. Briggs, Glen Ellyn, IL (US);
Margaret K. Striebich, Jacksonville Beach, FL (US);
Allstate Insurance Company, Northbrook, IL (US);
Abstract
An enhanced roadside assistance system may modify service provider role assignments in roadside assistance accounts. The system may be configured to modify a service provider role assignment associated with a roadside assistance account by assigning a service provider role to each of a plurality of service providers. The system may receive a service request from a roadside assistance device for an individual associated with a vehicle. The system may identify one or more of the service providers offering a type of service indicated by the service request. Based on the service provider role assignment, the system may transmit a notification of the service request to at least one of a plurality of computing devices associated with one of the service providers. The system may receive a response comprising one or more discounts and transmit the response to the roadside assistance device for presentation to the individual.