The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 28, 2021
Filed:
Jul. 02, 2020
Applicant:
Intrado Corporation, Omaha, NE (US);
Inventors:
Assignee:
Intrado Corporation, Omaha, NE (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/493 (2006.01);
U.S. Cl.
CPC ...
H04M 3/493 (2013.01); H04M 2201/42 (2013.01); H04M 2203/355 (2013.01);
Abstract
An example operation may include one or more of receiving a data file comprising a list of interactive voice response (IVR) prompts, identifying an IVR prompt with incorrect content that will cause an error during one or more of reading and playing of the IVR prompt, modifying the incorrect content via addition or removal of an element from text content within the IVR prompt, and storing the modified IVR prompt in memory.