The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 28, 2021
Filed:
Dec. 16, 2019
American International Group, Inc., New York, NY (US);
Fernando Levy, New York, NY (US);
Cynthia Brosnan, New York, NY (US);
Kevin Callahan, Louisville, KY (US);
AMERICAN INTERNATIONAL GROUP, INC., New York, NY (US);
Abstract
Systems and methods for generating a request to an appliance service provider include the use of a processor in operable arrangement with a microphone to receive an audio signal therefrom and a computer-readable medium to execute an appliance service program contained therein. The appliance service program includes a speech recognition module, a command intent discernment module configured to determine whether speech data from the speech recognition module includes command data and appliance data, a fetch module to send appliance data from the audio signal to a content server in response to the command intent discernment module determining the speech data includes a service connect command and to receive the appliance service data from the content server, and an interface module configured to transmit the appliance service data to a user interface.