The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 28, 2021

Filed:

Mar. 11, 2020
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Naren M. Chittar, San Jose, CA (US);

Jayesh Govindarajan, Palo Alto, CA (US);

Edgar Gerardo Velasco, San Francisco, CA (US);

Anuprit Kale, San Francisco, CA (US);

Francisco Borges, South Holland, NL;

Guillaume Kempf, Meylan, FR;

Marc Brette, Montbonnot-Saint-Martin, FR;

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 7/00 (2006.01); G06F 16/2457 (2019.01); G06N 20/00 (2019.01); G06N 5/00 (2006.01); G06F 16/242 (2019.01); G06N 20/20 (2019.01); G06N 7/00 (2006.01); G06N 3/02 (2006.01); G06N 20/10 (2019.01);
U.S. Cl.
CPC ...
G06F 16/24578 (2019.01); G06F 16/243 (2019.01); G06N 5/003 (2013.01); G06N 20/00 (2019.01); G06N 20/20 (2019.01); G06N 3/02 (2013.01); G06N 7/005 (2013.01); G06N 20/10 (2019.01);
Abstract

As part of providing the services to users, an online system stores multiple records that are accessible by users of the online system. When a user provides a search query, the online system extracts morphological and dictionary features from the query. The online system provides the extracted features to a machine learning model as an input. The machine learning model outputs a score for each potential entity type that indicates a likelihood that the search query is for a record associated with the entity type. The output from the machine learning model is used by the online system to select one or more entity types that the user is likely searching for. The online system searches the stored records based on the search query but limits the searching to records associated with at least one of the selected entity types.


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