The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 28, 2021
Filed:
Aug. 13, 2020
Applicant:
Servicenow, Inc., Santa Clara, CA (US);
Inventors:
Vadim Dukhovny, Petach Tikva, IL;
Dov Miron, Petach Tikva, IL;
Ofer Gati, Netanya, IL;
Bnayahu Makovsky, Savyon, IL;
Mohammad Iktelat, Daburriya, IL;
Assignee:
ServiceNow, Inc., Santa Clara, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); G06F 11/32 (2006.01);
U.S. Cl.
CPC ...
G06F 11/0793 (2013.01); G06F 11/079 (2013.01); G06F 11/0751 (2013.01); G06F 11/0772 (2013.01); G06F 11/327 (2013.01);
Abstract
A new alert associated with a computer information technology issue to be remediated is received. Matching previous alerts similar to the new alert are determined. One or more successful remediation actions of the matching previous alerts are identified. The one or more successful remediation actions are evaluated. A performance of a selected one of the one or more successful remediation actions is initiated.