The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 21, 2021

Filed:

Jun. 21, 2019
Applicant:

Cisco Technology, Inc., San Jose, CA (US);

Inventors:

Eric Chen, Irvine, CA (US);

Keith Griffin, Galway, IE;

Assignee:

CISCO TECHNOLOGY, INC., San Jose, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06N 20/00 (2019.01); H04L 29/08 (2006.01); H04L 12/58 (2006.01); G06F 3/0482 (2013.01);
U.S. Cl.
CPC ...
H04L 51/32 (2013.01); G06N 20/00 (2019.01); H04L 67/306 (2013.01); G06F 3/0482 (2013.01);
Abstract

Chat room content classification, in an online communication environment, where higher applicable chat rooms are prioritized for a user, is provided. First, an chat room service receives chat room content for at least a first chat room and a second chat room. A chat room analyzer can then analyze a characteristic(s) associated with the first chat room and/or the second chat room. Based on the characteristic, the chat room determines that the first chat room is more applicable to the user. Then, a user interface may be presented to the user where the first chat room is prioritized (or ranked) over the second chat room.


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