The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 14, 2021

Filed:

Dec. 15, 2017
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Xianchao Wu, Tokyo, JP;

Kyohei Tomita, Shinagawa-ku, JP;

Keizo Fujiwara, Kawasaki, JP;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 7/00 (2006.01); H04L 12/58 (2006.01); G06F 40/30 (2020.01); G06F 16/2457 (2019.01);
U.S. Cl.
CPC ...
G06N 7/005 (2013.01); G06F 16/24575 (2019.01); G06F 40/30 (2020.01); H04L 51/02 (2013.01);
Abstract

A method provides information to a user as a function of derived user intent. The method includes receiving input from a user, generating an intent vector by processing the received input though an artificial intelligence model that has been trained with data representative of the user's intention, wherein the intent vector comprises a probability for each intent in a known set of possible intents, executing a trigger control model to determine whether to respond to the user as a function of the input from the user and the intent vector, utilizing the trigger control model, received input, and intent vector input to generate a response via a trained chatbot, and providing the response via an output device.


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