The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 14, 2021
Filed:
Jul. 02, 2019
International Business Machines Corporation, Armonk, NY (US);
Yosuke Tanaka, Yokohama, JP;
Jiayun Zhu, Edogawa-ku, JP;
Chikafumi Yasumoto, Shinagawa-Ku, JP;
Tsend Ochir Bat Ulzii, Edogawa-ku, JP;
Takuya Ishikawa, Machida, JP;
Takayuki Kushida, Machida, JP;
International Business Machines Corporation, Armonk, NY (US);
Abstract
Provided are techniques for identifying diagnosis commands from comments in an issue tracking system. A new issue ticket describing an issue for a test that failed and that has a test case identifier is received. A past issue ticket for the test that has the test case identifier is identified, where the past issue ticket identifies a set of issue ticket comments. A concluding owning team change event is identified in the set of issue ticket comments. A comment with a diagnosis command that triggered the concluding owning team change event is identified in the set of issue ticket comments. A suggestion of the diagnosis command is provided by highlighting the concluding owning team change event and the comment. The new issue ticket is assigned to an owning team of the concluding owning team change event.