The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 07, 2021

Filed:

Jul. 30, 2019
Applicant:

Hewlett Packard Enterprise Development Lp, Houston, TX (US);

Inventor:

Mahesh Venkateshwaran, Bangalore, IN;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); H04L 29/06 (2006.01); H04L 12/26 (2006.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); H04L 43/18 (2013.01); H04L 51/16 (2013.01); H04L 65/1069 (2013.01);
Abstract

In embodiments described herein, a chatbot is provided for engaging in a chatbot session with one or more computing devices. The chatbot session can be for providing technical support to or for a system or device. Data is collected from networking devices such as access points and, in turn, processed to obtain context data. The context data that is relevant to a chatbot session is provided to the chatbot and, in turn, the chatbot customizes its communications based on the context data.


Find Patent Forward Citations

Venkateshwaran, Mahesh. (2021). Chatbot context setting using packet capture (U.S. Patent No. 11196686). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11196686

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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