The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 07, 2021
Filed:
Sep. 11, 2019
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Sai Sankalp Arrabolu, Kirkland, WA (US);
Alia Maisel Buckner, Seattle, WA (US);
Thomas William Potthast, III, Sammamish, WA (US);
Russell Joseph Trupiano, Redmond, WA (US);
Anastasiia Pronska, Kirkland, WA (US);
Roman Batoukov, Sammamish, WA (US);
John Anthony Morman, Bellevue, WA (US);
Keiji Kanazawa, Seattle, WA (US);
Navendu Jain, Snohomish, WA (US);
Irina Frumkin, Bellevue, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
Examples described herein generally relate to identifying a set of service events corresponding to an incident report, querying a multiple-layer relational graph to determine one or more other service events related to the set of service events, detecting a pattern in the set of service events and a subset of the one or more other service events, and indicating, via a user interface and based on the incident report, the subset of the one or more other service events as related to the incident report.