The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 30, 2021
Filed:
Aug. 08, 2018
International Business Machines Corporation, Armonk, NY (US);
Chitra A Iyer, Karnataka, IN;
Jeffrey I S Dare, Karnataka, IN;
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Alerting a service provider of failed network connectivity includes determining, by a modem device, a loss of connectivity of the modem device with a network. The modem device sends a first notification of the loss of connectivity to a service provider using a first communication. A second notification of a type of the loss of connectivity and a resolution time for the loss of connectivity is received using a second communication. The second communication includes an out-of-band communication. The second communication is sent by the service provider and received by a first device associated with a user.