The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 30, 2021
Filed:
Dec. 04, 2019
International Business Machines Corporation, Armonk, NY (US);
John J. Auvenshine, Tucson, AZ (US);
Jason LaScola, Grand Rapids, MI (US);
Michael Flores, Clarksburg, MD (US);
Marci Devorah Formato, Clintondale, NY (US);
Ramesh Babu Kothamasu, Downington, PA (US);
Vidula M Patel, Elmhurst, IL (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, system, and program product for selecting software is provided. The method includes retrieving audio data during a call with a subject matter expert (SME). The audio data is converted into a data training set and documents of the SME are converted into a document training set. Canonical documents generated by authors are analyzed and specified code is extracted from the text data training set and document training set. Attributes of individuals are detected. The attributes are compared with specified data and the canonical documents and it is determined that the individuals are requesting information associated with the text data. The information is provided to the individuals via the canonical documents or the documents of the SME and it is determined if a matched set of data exists between the attributes, the specified data, and the canonical documents. A digital action associated with results of the determination is executed.