The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 30, 2021

Filed:

Oct. 16, 2019
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventor:

James Kresge, Henrico, VA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 20/00 (2012.01); G06Q 30/02 (2012.01); G06Q 30/08 (2012.01); G06Q 40/02 (2012.01); G06Q 20/34 (2012.01); G06N 3/06 (2006.01); G06Q 20/32 (2012.01); G06Q 20/20 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/02 (2013.01); G06N 3/06 (2013.01); G06Q 20/20 (2013.01); G06Q 20/32 (2013.01); G06Q 20/351 (2013.01); G06Q 30/08 (2013.01); G06Q 40/02 (2013.01);
Abstract

Various embodiments are directed to initiating or triggering a cardswap action for a customer based on a determination that one or more third-party cards associated with the customer have likely been reissued. The determination may be based on the analysis performed by an analytics model on customer transaction data corresponding to the customer. The analytics model may be trained using various patterns, trends, or characteristics observed in the customer transaction data around a timeframe of an actual reissue event. When a likely reissue event has been determined, one or more customer cards may be presented to the customer for swapping out the reissued third-party cards with a customer card.


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