The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 30, 2021

Filed:

Dec. 11, 2019
Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

Daniel Jeffery Johnson, Milwaukee, WI (US);

Matthew Todd Brown, Scottsdale, AZ (US);

Christopher Smith, Marvin, NC (US);

Ruoding Wong, Phoenix, AZ (US);

Joe Heger, Arrington, TN (US);

Rachel Nemecek, Charlotte, NC (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06Q 20/40 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/0635 (2013.01); G06Q 10/0637 (2013.01); G06Q 10/06393 (2013.01); G06Q 20/4016 (2013.01);
Abstract

Techniques are described for automatically generating meta-alerts based on operational and security risk alert volumes for an entity. In particular, a central device receives entity alert information from other devices in a computer system of an enterprise business, which may have office branches that are each staffed by employees. The central device compares alert volumes of a given entity for a given period of time (e.g., a month) to one or more baseline thresholds determined based on the average alert volume of peer entities during the same period of time and the entity's own historical alert volumes to identify spikes or increases in the volume of alerts for the given entity. If the entity is trending high for the period of time, the central device generates a meta-alert to bring awareness to the relatively high volume of alerts identified for that entity.


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