The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 23, 2021

Filed:

Nov. 11, 2020
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

David C. Reed, Tucson, AZ (US);

Dianne Gamarra, Naples, FL (US);

Ryan Arthur Bouchard, Tucson, AZ (US);

Elliot Picker, New Hamburg, NY (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06F 15/173 (2006.01); H04L 29/06 (2006.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
H04L 67/42 (2013.01); H04L 67/02 (2013.01); H04L 69/329 (2013.01);
Abstract

Provided are a computer program product, system, and method for providing diagnostic services to a client system over a network. A program is transmitted to a client program at the client system including a command to retrieve a block of data. The client program is executed to retrieve the block of data indicated in the command and display data in the block of data in a client user interface at the client system. The client program transmits the data displayed in the client user interface to the diagnostic system in response to user indication to transmit the data displayed in the client user interface. The data received from the client program is rendered in the client user interface. The received data is processed to determine a next operation in a diagnostic workflow program with respect to the client system.


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