The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 16, 2021

Filed:

Dec. 10, 2018
Applicant:

Accenture Global Solutions Limited, Dublin, IE;

Inventors:

Shaun Cyprian D'Souza, Navi Mumbai, IN;

Hussain M. Boxwala, Pune, IN;

Vaibhav Vijay Kotwal, Boisar, IN;

Sudharshan Reddy, Bangalore, IN;

Annapurna Patcharla, Pune, IN;

Suman Mishra, Mumbai, IN;

Swaminathan Gopalakrishnan, Pune, IN;

Harsha Jawagal, Bangalore, IN;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/06 (2012.01); G06N 3/08 (2006.01); G06N 3/04 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0635 (2013.01); G06N 3/04 (2013.01); G06N 3/0445 (2013.01); G06N 3/0454 (2013.01); G06N 3/08 (2013.01); G06Q 30/0641 (2013.01);
Abstract

In some examples, artificial intelligence and machine learning based conversational agent may include ascertaining, based on a chat conducted with a conversational chatbot, a request by a user to purchase a product, and an attribute associated with the user. An intent associated with the user to purchase the product may be generated. Further, a catalog that includes a plurality of products that match the request by the user to purchase the product may be generated. Selection of a product from the plurality of products may be received. Identification of a quantity associated with the selected product may be received. A purchase request may be generated. A purchase order associated with the selected product may be generated. Further, based on the purchase order associated with the selected product, the selected product may be procured for the user.


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