The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 16, 2021

Filed:

Jan. 07, 2020
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Manu Kurian, Dallas, TX (US);

Matthew E. Carroll, Charlotte, NC (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06Q 10/08 (2012.01); G06N 20/00 (2019.01); G06Q 30/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/06315 (2013.01); G06N 20/00 (2019.01); G06Q 10/087 (2013.01); G06Q 10/0833 (2013.01); G06Q 30/0635 (2013.01);
Abstract

Arrangements for providing multi-channel tracking and control are provided. In some examples, a request for a quantity of product may be received. The request may be processed and the order transmitted to a destination. During shipping, tracking of the order may be performed to determine whether an order has arrived at a destination. In some examples, quality data may be captured at the destination to determine whether a portion of the order was damaged or destroyed during shipping. In some arrangements, upon detecting delivery of the order the system may generate one or more instructions to update an inventory of the requesting entity based on delivery of the order. In some examples, machine learning may be used to predict when an entity may submit a subsequent request for product, a recommended amount of product, and the like. This information may be transmitted to a requesting entity to simplify future processing requests.


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