The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 16, 2021
Filed:
Sep. 24, 2019
International Business Machines Corporation, Armonk, NY (US);
Michael Terrence Cohoon, Fishkill, NY (US);
James A. O'Connor, Ulster Park, NY (US);
Steven Lafalce, Salt Point, NY (US);
Steven Burchfield, New York, NY (US);
Morey Materise, Dutchess, NY (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Aspects of the invention include receiving a new problem record. A corpus of existing problem records that were previously assigned to problem record owners and grouped into documents based on their assigned problem record owners is accessed. Each document in the corpus has an assigned problem record owner. A document in the corpus that is most similar to the new problem record is identified. The identifying includes comparing text in the new problem record to text in the documents. The new problem record is assigned to the problem record owner that is assigned to the identified document.