The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 16, 2021

Filed:

Jan. 14, 2020
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Evelyn Duesterwald, Millwood, NY (US);

John C. Thomas, Yorktown Heights, NY (US);

Patrick A. Wagstrom, Coventry, CT (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/451 (2018.01); G06F 11/34 (2006.01);
U.S. Cl.
CPC ...
G06F 9/453 (2018.02); G06F 11/34 (2013.01); G06F 11/3438 (2013.01); G06F 11/3466 (2013.01);
Abstract

Embodiments include method, systems and computer program products for a path-sensitive contextual help system. In some embodiments, user actions are obtained from a user session of a user. A concrete user action trace is captured using the obtained user actions, wherein the concrete user action trace is a subset of user actions from the user session. An abstract user action trace is generated using the concrete user action trace. A help action corresponding to the abstract user action trace is identified and, in some embodiments, is presented to the user.


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